IT Service Desk Analyst (Contract/Permanent

  • Information Technology
  • Permanent
  • £24000.00 - £25000.00
  • JN -032018-871
  • Milton Keynes, Buckinghamshire, UK
  • Private Medical Insurance, Pension

Job Description

Our client is a Global Professional Services Business with over 65,000 employees worldwide, annual revenues in excess of $15 billion and is continuing to see growth through a number of recent acquisitions to its portfolio of operating companies.

As a result, Human Capital Ventures is proud to be operating as their preferred recruitment partner in the recruitment of a Senior IT Service Desk Analyst to form part of their Shared Services IT Function located from their plush IT Operation Centre located in the heart of Milton Keynes.

Service Desk Analysts will be responsible for providing support to colleagues throughout Europe, the Middle-East and Africa region. Responding to escalations over the phone, on messenger and remotely, logging support ticket our client Service Management Platform and the providing troubleshooting across hardware, software and connectivity.

Applicants should possess a minimum of 12 months working in an IT Support capacity ideally within a Service Desk environment triaging high call volumes while providing support. A good knowledge of Windows operating systems to Win 10 is required, experience with Active Directory and other Microsoft systems administration tools, Microsoft Office to O365, mobile device management and general enterprise IT Technology.

The service desk is operational standard business hours, Monday – Friday and offers candidates with a desire to succeed with a fantastic opportunity for career progression. In return, successful candidates will be offered an attractive basic salary of between £24,000 - £25,000 with unrivaled corporate benefits in the local areas including 26 days holiday + bank holiday, full private medical coverage, excellent pension, life insurance, flexible benefits and much more.

Please forward your CV details for immediate consideration, so as not to miss out on this great opportunity.

Location:             Milton Keynes, Buckinghamshire
Permanent:          £24,000 - £25,000 per annum 
Contract:             £14.00 - £15.00 per hour (dependant on experience)
Benefits:             26 days holiday + Private Medical Insurance + Great Pension (Only for Permanent)